Terms of Booking

A Health Questionnaire must be completed and submitted prior to your first session.

If you answer “yes” to any question, please consult your doctor or relevant health practitioner before participating in Reformer Pilates and follow their advice. Your practitioner may contact Katie directly if required.

If your health status changes at any time so that your answers would change, you must inform Katie immediately.

Please arrive at least ten minutes before the start of your session. Changing facilities are available.

Late arrival may result in you being unable to participate. In such cases, no refund will be issued.

If you feel unwell during a session, please inform Katie immediately.

Payment is required in advance to confirm your place.

• Private 1:1 block: £160 (£40 per session)
   
• Private group block (up to 4 people): £240 per block
   
• Group class block: £60 per person (£15 per class)
   

Bookings can be made online. Please contact Katie to receive the booking link if required.

All bookings are confirmed once payment has been received.

If you need to cancel, you must inform Katie more than 48 hours before the scheduled session.

If the space is rebooked, the booking fee will be refunded.

Cancellations made within 48 hours of the scheduled session are non-refundable.

If a booking error is reported on the same day, the booking will be released so it can be rebooked correctly.

If Katie cancels a session, you will be offered an alternative date and time or a full refund for that session.